To elevate the shopping experience, the store features a shop-in-shop concept and multiple private seating areas that make the rendezvous with Maison Luxe more exclusive and comfortable. Shoppers can get a peek into Swiss watchmaking, while the watch experts talk you through the Baume & Mercier journey. In addition to luxurious timepieces from various brands, another new highlight is Apple Watches that brings forth a new experience for the clients.

Customers can enjoy exclusive benefits like by appointment experiences and in-store hospitality. On the after sales front, dedicated in-store watch technicians are available to help with a myriad of client needs, from product related services to personalization. Maison Luxe offers an exclusive After Care Service, aimed at assisting customers and giving them a pleasant post purchase experience, taking care of preserving the beauty & functionality of products.